What We Do
Services for drivers and fleets
Every service is built around how NYC actually works — TLC rules, OATH procedures, and the real-world pressures of driving for a living.
TLC Summons Review
Send us a photo or PDF of your TLC summons. We analyze the charge, identify weaknesses, and outline your real options before your hearing.
OATH Hearing Preparation
Walk into your OATH hearing fully prepared. We help you organize testimony, evidence, and documentation so you present the strongest possible case.
Documentation Support
Trip records, dashcam footage, dispatch logs, inspection reports — we help you gather and structure documentation that supports your defense.
Driver Compliance Consulting
One-on-one guidance for owner-operators and individual drivers. Stop violations before they happen with practical, NYC-specific advice.
Fleet Violation Management
Bulk handling of summonses across your fleet. We track, triage, and prepare cases at scale so your dispatch never skips a beat.
Driver Education Programs
Custom training for fleets and bases on the most common (and most expensive) TLC violations and how to avoid them.
Compliance Systems Setup
Documentation workflows, calendar systems for hearing dates, and SOPs that keep your operation audit-ready year round.
Monthly Advisory Plans
Ongoing compliance support for fleets and high-volume drivers. Predictable monthly pricing, unlimited summons review, and direct specialist access.
Administrative Hearing Support
We handle the paperwork, scheduling, filings, and follow-ups so you can focus on driving or running your business.
Who these services are for
We support every category of NYC TLC driver and operator — yellow cab, green boro taxi, black car, livery, Uber, Lyft, paratransit, and commuter van. We also work directly with fleets and bases on long-term compliance programs.
- Single drivers facing a TLC summons or OATH hearing
- Owner-operators managing their own medallion or vehicle
- Fleets and bases with repeat violation exposure
- Leasing companies needing standardized compliance workflows
Want a specific recommendation? Tell us about your situation and we will outline the right service for you. You can also explore our fleet compliance page or driver support page for more detail.
How our process works
Hiring a compliance consultant should feel simple. Here is exactly what happens when you reach out to Hey Taxi NYC, whether you are a single driver with one summons or a fleet with a dozen pending hearings.
01
Free Consultation
Tell us what you are dealing with. We listen and give you honest options.
02
Document Review
Send your summons, hearing notice, or compliance question. We respond fast.
03
Action Plan
You receive a clear, plain-English plan with deadlines and next steps.
04
Ongoing Support
We support you through the hearing and beyond — including follow-up filings.
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Not sure which service fits your situation?
Send a quick message and a specialist will recommend the right path — usually within one business hour, often faster.
FAQ
Not sure which service fits your situation?
What does a TLC summons review cost?
The first consultation is free. Most summons reviews are flat-fee and quoted upfront so you know the cost before you commit. Pricing depends on the violation type and complexity.
How fast can you review my summons?
Most summonses are reviewed within 24 hours. Urgent hearings (within 7 days) are prioritized — let us know in your message and we will respond same day.
Do you represent me at the OATH hearing?
We are not attorneys, so we do not provide legal representation. We help you prepare so you can represent yourself confidently. If your case calls for an attorney, we will refer you to one in our trusted network.
Do you support fleets and bases?
Yes. We work with TLC bases, black car fleets, livery operators, and leasing companies. Our fleet plans include bulk violation tracking, driver coaching, and monthly compliance reports.
What is included in a monthly advisory plan?
Unlimited summons review for covered drivers, OATH hearing preparation, monthly compliance reporting, and direct access to a specialist via phone, email, or WhatsApp.
Can you help with TLC license suspensions?
Yes. We help drivers respond to suspension notices, prepare for fitness hearings, and put together the documentation needed to argue for reinstatement or reduced penalties.